Terms & Conditions

These Terms and Conditions govern your use of the Fieldwell website and your purchase of products from us. By placing an order you agree to these terms. Please read them carefully.

1. About us

Fieldwell is a trading name operating in the United Kingdom. Our registered contact address is 1-8 Little Acreage, Oxford OX3 0PS, United Kingdom. You can reach us by email at info@fieldwell.shop or by phone on +44 7985 618978.

2. Orders and contract

When you place an order you will receive an acknowledgement email. A binding contract is formed once we send you an email confirming that your order has been dispatched. We reserve the right to decline or cancel any order.

3. Prices and payment

All prices are shown in pounds sterling (GBP) and include VAT where applicable, unless otherwise stated. Payment is taken securely at checkout. We are not responsible for any charges applied by your bank or card issuer.

4. Your legal rights

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, which provides that goods must be of satisfactory quality, fit for purpose and as described.

5. Cancellation and returns

Under the Consumer Contracts Regulations 2013 you have the right to cancel your order within 14 days of receiving the goods. Please see our Returns and Refunds page for full details.

6. Liability

We do not exclude or limit our liability where it would be unlawful to do so. Subject to that, we are not liable for losses that were not foreseeable at the time the contract was formed.

7. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

If you have any questions about these terms, please contact us at info@fieldwell.shop.